QTI Services is a company with a story. After selling his previous business to a multinational in 2017 and leaving it a year later, Edwin van Twist decided to use his experience in the laboratory industry to build something new. Together with a small team, he founded QTI Services on the values of integrity, reliability and human connection. We value precision and scientific excellence, and equally, the people behind the work, fostering an environment where everyone feels respected, empowered and inspired to make a meaningful impact.
“Many major players in the industry focus on keeping costs low, resulting in long turnaround times”, van Twist saw an opportunity for a different kind of laboratory, one that serves clients willing to pay a premium for receiving all test results within eight hours. This vision led to the creation of QTI Services BV, dedicated to delivering fast, accurate and accredited analyses that help clients produce safe, high quality food and feed. By investing in people and technology, QTI Services builds lasting partnerships, supports transparent supply chains and strives to be a trusted name in both results and relationships.
We envision a future where food and feed safety go hand in hand with social responsibility and sustainable practices. As a growing organisation we want to lead not only through technical innovation but also through how we treat people, with respect honesty and care. Our goal is to shape a workplace and an industry where quality trust and purpose drive everything we do.
If you have a complaint or a suggestion for improvement, you can submit it using this form. Prefer to contact us by phone? You can reach us at our main number: +31 (0)10 316 94 00.
Once we receive your complaint or suggestion, we will review it and start an investigation to determine the cause. Based on the findings, we will take appropriate measures to prevent recurrence whenever possible. After the investigation is completed, you will be informed of the outcome and any follow-up actions.
Our full complaints procedure is available upon request.
